Privacy Policy

When you submit a consultation form, request a brochure, or contact our team via WhatsApp, we collect personal information necessary to deliver property advisory services. This includes:

• Contact Identifiers: Full Name, Mobile Number, WhatsApp handle, and Email Address.
• Purchase Preferences: Interested project name, desired BHK configuration, carpet area preferences, and investment budget.
• Technical Data: IP address, device type, and referring URL collected through standard server logs for security auditing.

We process your data strictly for legitimate real estate facilitation purposes:

• Transmitting requested project brochures, floor plans, and pricing matrices via WhatsApp or email.
• Scheduling and coordinating private site visits, sample flat walkthroughs, and developer sales gallery appointments.
• Verifying eligibility for direct developer pre-launch offers, payment milestones, and bank loan approvals.
• Maintaining statutory lead records as required under MahaRERA channel partner compliance standards.

By checking the opt-in checkbox on our forms or initiating a chat with our advisory desk, you provide explicit affirmative consent to receive communications via voice call, SMS, RCS, WhatsApp, and email from Credence First Realtors. This consent takes precedence over any registration on the National Customer Preference Register (NCPR / NDNC).

We do not engage in automated spam robocalling. All communications are conducted by assigned property consultants. You retain the right to unsubscribe or update your contact preferences at any time by messaging "STOP" on WhatsApp/RCS or notifying your advisor.

We value your confidentiality. We do not sell, rent, or trade your personal data to third-party marketing brokers or telemarketers.

Your contact details are shared exclusively with the authorized sales CRM of the specific developer project you inquired about (Lodha, Godrej, Rustomjee, DLF, or Puraniks) for the purpose of booking confirmation, site entry passes, and official unit allotment.

All customer leads submitted through our website are transmitted over secure, SSL-encrypted channels. Data is stored on access-controlled servers with restricted internal access limited strictly to certified advisory personnel.

Under applicable Indian data protection principles and the Digital Personal Data Protection (DPDP) Act, you have the right to request access to your stored personal information, request corrections, or ask for the deletion of your records.

For privacy queries or deletion requests, please contact our Compliance Desk at: compliance@credencefirst.in or via post to our registered office: Aashiyana Art, C Wing, Block 1756/4, Amjadiya Road, Nagaon, Bhiwandi, Dist. Thane, Maharashtra.